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[Resolved] Status of Gallery /Catalog

(8 posts)

  1. kehlers

    Digi Designer
    Joined: Jun '07
    Posts: 1,275

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    kehlers

    I just wanted to update you on the status of our Gallery and Catalog. The best that I can figure out, a small maintenance upgrade by our web hosting provider may have corrupted the data of a certain 'type' (InnoDB). The catalog had one file with this type, but the entire gallery was InnoDB. Thus, the gallery was impacted quite a bit.

    Unfortunately, a special command (flush-tables) has be be run on the server to clear things out, and it must be run by the administrator. Since I don't have that power, I have to wait for them to do that before I can even attempt to restore the data for those two pieces of our site.

    I am pursuing them with great vigor, as you can imagine. This only goes to show that if I was just given MORE POWER, everything would be great... (Just kidding). I will keep you posted as I get information.

    Posted 6 months ago #

  2. kehlers

    Digi Designer
    Joined: Jun '07
    Posts: 1,275

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    kehlers

    UPATED STATUS:
    Well, the hosting provider has been able to restore all the missting data to our server. YA-HOO!! (though they are not the provider... hee hee).

    So, I have brought the catalog back up. However, I am going to wait on the gallery until tomorrow morning. The reason for this is that last I checked, they are still working on the server. The catalog was not affected as much, nor does it change as frequently as the gallery, so there is not as much risk of losing data. However, the gallery always gets a lot of action, and I don't want you all to lose any of your uploaded layouts or comments.

    The good news is that I don't think ANY layouts, comments, or anything else was lost from the gallery or catalog, so once I flip the "ON" switch for the gallery tomorrow, it will all be back to normal.

    Thanks for your patience!

    Posted 6 months ago #

  3. okidoki

    Charter Chick
    Joined: Sep '07
    Posts: 1,407

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    okidoki

    Thanks Krista!!

    Posted 6 months ago #

  4. arlsmom

    Designer
    Joined: Oct '07
    Posts: 1,701

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    arlsmom

    WTG Krista!!! You ROCK!!!

    Posted 6 months ago #

  5. Sherry

    Owner
    Joined: Oct '07
    Posts: 2,695

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    Sherry

    Krista, never again will I do the happy dance when I pay off your bill! LOL

    Posted 6 months ago #

  6. twinsmommy

    Charter Chick
    Joined: Feb '08
    Posts: 1,905

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    Good work Krista!! What a pain in the butt for you!

    Posted 6 months ago #

  7. kehlers

    Digi Designer
    Joined: Jun '07
    Posts: 1,275

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    kehlers

    UPDATED STATUS:
    Thanks, everyone! The gallery looks safe and sound today, so I flipped it back "on". As of now, everything should be back to business as usual. There may be *some* lost comments or photos, if they were done early Monday morning, but it actually looks like everything is there. So, I don't anticipate that anything was lost.

    If you see anything strange in the Gallery or Catalog, please let us know.

    Thanks!!

    Posted 6 months ago #

  8. Sherry

    Owner
    Joined: Oct '07
    Posts: 2,695

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    Sherry

    Thanks, Krista! I'm glad to have you to maintain this site. Goodness, what would I have done?!

    Posted 6 months ago #

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